Careers

The County Federal Credit Union is seeking a Collections Manager in either their Old Town or Presque Isle Operations Centers. This position will manage the personnel and processes required to coordinate all credit union collection efforts. Assist in the preservation of the credit union’s assets by controlling delinquent loans, visa, negative share, and draft accounts; by collecting delinquent loan payments and/or recovering collateral. Answer members’ questions regarding delinquency and provide & perform a variety of account maintenance. Assist members over the phone or in-person to establish payment arrangements for past due or delinquent accounts in order to minimize the impact on a member and minimize loss to the credit union. Assist members when life events happen.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Responsible for directing delinquency control measures and coordinating collection activity. Position contacts members with past due balances, assists members with establishing payment arrangements, and follows up with members that do not honor prior payment arrangements. Identify member hardships and facilitate review of member requests for assistance.

Responsible for the proper and legal repossession of collateral securing a delinquent loan, of the upkeep of the collateral while in credit union possession and legal disposition of that collateral in the best interests of the credit union. Follow department procedures to ensure third-party disclosure and collection practices meet statutory mandates. Represent the credit union in dealings with attorneys, collection agencies, and courts. Responsible for proceedings involving bankruptcy (Chapters VII and XIII).

Supervises collection staff and guides and advises the team on areas of responsibility when questions or situations arise, including performance management, training, and mentoring.

KNOWLEDGE & SKILLS:

▪ A high school education or GED.

▪ Minimum six months of similar or related experience.

▪ Courtesy, tact, and diplomacy are essential elements of the job.

▪ Ability to prioritize, organize, and manage several projects at one time.

This is a great career opportunity if you enjoy positively impacting people’s lives and want to contribute to our mission. Apply today! To apply, please send your resume and cover letter to careers@countyfcu.org and attention to Human Resources. Equal Opportunity Employer.

Would you like to lead a growing branch? Are you a dynamic leader with an excellent customer service background? Do you have financial services experience? Then WE need YOU! We have an immediate opening for a branch manager at our Presque Isle location. A Branch Manager must be passionate about leading an experienced team in underwriting loans, responding to member inquiries, and analyzing financial data. The successful candidate should be willing to participate in community affairs to increase the credit union’s visibility and enhance new and existing business opportunities.

The branch manager will promote a positive culture through coaching, guidance, and staff motivation. Interact with members on escalated issues, utilize resources, and provide resolutions within their authorization level.  Ensure employees meet goals and educate members on appropriate products and services. Actively train on updates and changes to policies and procedures and ensure compliance. Must have excellent organizational as well as oral and written communication skills. This position entails reviewing and processing applications for various loans, including consumer, mortgage, and home equity. Responsibilities include explaining loan policies, evaluating and approving loans, and ensuring members and prospective members are always serviced promptly and professionally—the ability to operate various computer applications, including Microsoft Office products, including Word, Excel, and Outlook. We offer a competitive wage and benefits package, including a very generous 401(k) plan! Apply today!

The County Federal Credit Union is seeking a positive and ambitious individual to join our team! We have a Full-time Float Teller/Member Relations Specialist position available at our Aroostook County branches.

This position is responsible for promoting our products and services to all members, processing member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensuring transactions are processed accurately and efficiently within our balancing procedures, and providing exceptional member service. The successful candidate will have a positive, friendly, professional attitude and appearance. Reliable transportation and attendance are a must, along with weekend availability. We offer a competitive wage and benefits package, including a very generous 401(k) plan!

This is a great career opportunity if you enjoy positively impacting people’s lives and want to contribute to our mission. Apply today! To apply, please send your resume and cover letter to careers@countyfcu.org and attention to Human Resources. Equal Opportunity Employer.

The County Federal Credit Union is seeking a positive and ambitious individual to join our team! We have Part-time Teller/Member Relations Specialist positions available at our Bangor branch.

This position is responsible for promoting our products and services to all members, processing member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensuring transactions are processed accurately and efficiently within our balancing procedures, and providing exceptional member service. The successful candidate will have a positive, friendly, professional attitude and appearance. Reliable transportation and attendance are a must, along with weekend availability. We offer a competitive wage and benefits package, including a very generous 401(k) plan!

This is a great career opportunity if you enjoy positively impacting people’s lives and want to contribute to our mission. Apply today! To apply, please send your resume and cover letter to careers@countyfcu.org and attention to Human Resources. Equal Opportunity Employer.