Careers

• NEW POSITION! Marketing Communications Specialist - Presque Isle

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. Named one of the “Best Places to Work in Maine,” and if you are a professional looking for a career, not just a job, you are looking in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package, including a very strong 401(k) plan with an employer contribution of up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union has an immediate opening for a full-time Marketing Communications Specialist at our Operations Center in Presque Isle!

The ideal candidate will execute marketing communications strategies and plans, create engaging content, coordinate and execute The County’s community event presence, and manage various marketing and communication outlets to enhance our brand presence and drive customer engagement. The Marketing Communications Specialist is responsible for creating and managing content for various marketing channels. Monitor and analyze marketing campaign performance and provide insights and recommendations for improvement. Lead the planning and execution of events, trade shows, and other promotional activities. Stay up to date on industry trends and best practices to ensure the company remains competitive. Candidates must have excellent organizational skills, strong writing, editing, and proofreading skills, and a keen eye for detail. Experience managing corporate TikTok, Facebook, Instagram, LinkedIn, etc. General understanding of website content management systems. Must have a bachelor’s degree in marketing, communications, or public relations, or 2-4 years of experience in marketing communications.

This is a great career opportunity if you are interested in community engagement, nonprofit initiatives, and promoting brand culture. Apply today!

• Full-time Member Relations Specialist/Teller - Caribou, Old Town, Fort Fairfield, and Houlton

The County Federal Credit Union is seeking a positive and ambitious individual to join our team. We have a full-time Member Relations Specialist/Teller position available at our Caribou, Fort Fairfield, Houlton, or Old Town branches. Teller/Member Services Representatives promote our products and services to all members, process member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensure transactions are processed accurately and efficiently within our balancing procedures, and provide exceptional member service. Must have sales and great communication skills. This position involves continuous standing and/or walking.

We offer a competitive wage and benefits package, including a very generous 401(k) plan! If you want to expand your career with one of the Best Places to Work in Maine, apply today!

• Full-time Member Service Center Representative - Caribou

The County Federal Credit Union is seeking an energetic and positive person with the desire to help members and provide them with great service! We have a Full-Time Member Service Center Representative position available in the Caribou branch.

The ideal candidate will resolve members’ questions and concerns during the first contact whenever possible. This role requires effective phone communication while maintaining in-depth knowledge of all products and services. This candidate should possess a pleasant personality, be able to research and resolve problems, and effectively address members’ needs. Strong written and verbal communication skills are a must. We offer a competitive wage and benefits package, including a very generous 401(k) plan! If you are looking to expand your career with one of the Best Places to Work in Maine, apply today!

• Consumer Loan Operations Processor I - Caribou

The County Federal Credit Union is seeking an energetic, enthusiastic individual possessing the driving desire to help our members and give them great service. If the idea of being the point person and working in an exciting, fast-paced, friendly workplace appeals to you, we want you to join our growing team.

Primarily responsible for processing consumer loans post-closing to ensure accuracy and regulatory compliance. Secondary responsibilities include processing of paid loans, title and loan security management, and document imaging and other loan operational duties as assigned.

The ideal candidate will: conduct consumer loan documentation review, perfection of liens, filing of UCCs, verifying insurance coverage, submitting and tracking applications for automobile titles, and Certification of Lend Pro Loans. Paid Loan processing, including the release of security instruments and related member correspondence. Loan document imaging: Organizing and archiving consumer loan packages and ensuring accuracy and completeness. Review loan files for compliance with loan policies and procedures, including completion of loan checklists. Actively communicate issues and updates with branch staff to ensure the highest level of member service and efficiency. Process incoming requests from branches for member collateral release documents. Utilize technology to manage all loan department consumer loans, ensuring a timely, compliant, accurate, and efficient post-closing loan operational workflow. Maintain all physical consumer loan files and documentation in a safe and compliant manner. Assist loan officers in all clerical areas, including the processing of paid loans, as well as any area directed by management. Other duties as assigned by management.

Strong written and verbal communication skills are a must. We offer a competitive wage and benefits package, including a very generous 401(k) plan! If you are looking to expand your career with one of the Best Places to Work in Maine, apply today!

• BSA & Compliance Assistant - Presque Isle

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times and if you are a professional looking for a career not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package, including a very strong 401 (k) plan with a contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union is seeking a positive, ambitious individual to join our team as a Full-Time Compliance & BSA Assistant in our Operations Center located in Presque Isle!

The Compliance & BSA Assistant is responsible for assisting the VP of Compliance & BSA, identifying and investigating suspicious activity, performing various quality control reviews, and monitoring in the area of the Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering, OFAC, and Customer Identification Program Compliance with industry standards and regulatory guidance. The right candidate must have great written and verbal communication skills, previous training or financial institution experience is desirable, the ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.

This is a great career opportunity if you enjoy positively impacting people’s lives and want to contribute to our mission. Apply today!

• Branch Manager - Houlton

The County Federal Credit Union has an opening for a Full-Time Branch Manager/Loan Officer in our Houlton branch.

The right candidate must be able to efficiently assist with the management of a branch’s daily operations. Assist in training and supervision, and meet established goals. Promote a positive culture through coaching, guidance, and staff motivation. Interact with members on escalated issues, utilize resources, and provide resolutions within their authorization level.

The ability to motivate or influence others is the material part of the job, requiring significant diplomacy and trust. Outside contacts become important, and fostering sound relationships with other entities, companies, individuals, and groups is necessary.

Essential Functions & Responsibilities:

  1. Underwrite consumer and mortgage loans within assigned lending limits.
  2. Hire, review, schedule, train, and monitor the work of Branch personnel.
  3. Solicit new residential mortgages, consumer and commercial business loans, and cross-sell CFCU loans and deposit products to meet member quality standards.
  4. Network in the Presque Isle community to develop new long-term, mutually beneficial relationships, promoting the credit union’s products and services to increase deposits, consumer, real estate, and small business loan relationships through a consultative selling approach.
  5. Respond to Member inquiries and referrals. Conduct interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.
  6. Monitor Branch operating results against established objectives and ensure appropriate steps are taken to address unsatisfactory conditions.
  7. Ability to step in and perform the essential duties of all branch personnel in their absence, including occasional closing shifts and weekend shifts when needed.
  8. Ability to perform Notarial Acts.
  9. Perform other job-related duties as assigned.

Ensure employees meet goals and educate members on appropriate products and services. Actively train on policy and procedure updates and changes to ensure compliance.  Must have excellent organizational as well as oral and written communication skills. This position entails reviewing and processing applications for various loans, including consumer, mortgage, and home equity. We offer a competitive wage and benefits package, including a very generous 401(k) plan!  Apply today!

• Internal Review Assistant - Presque Isle or Old Town

The County FCU prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times, and if you are a professional looking for a career, not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package, including a strong 401(k) plan with up to 15% employer contribution, health and vision insurance with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The Internal Review Assistant will assist the Enterprise Risk and Internal Audit Officer. Through continuous review cycles, this position identifies internal controls to provide adequate safeguards, ensuring the credit union’s general operating efficiency and compliance with laws, regulations, managerial policies, and generally accepted accounting principles.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  1. Responsible for completing reviews as assigned by the Internal Audit Officer.
  2. Gather and analyze data and report review findings.
  3. Responsible for interviewing credit union staff as needed to gather relevant information to complete assignments.
  4. Communicate information, suggestions, and/or problems regarding review status and critical findings throughout the assignments to the Internal Audit Officer.
  5. Create all work papers to show what was done, the procedures and methods used, and the conclusion or the results of the work performed in an organized manner.
  6. Conforms to departmental standards, guidelines, programs, and protocols.
  7. Timely and accurate completion of periodic reviews.
  8. Responsibilities include traveling to branches for cash audits.
  9. Maintain the confidential nature of all work papers and information obtained during a review.
  10. All other duties that may be assigned.
  11. Physical Requirements: Sitting (5-8 hours per day), frequent use of hands to manipulate/grasp objects, frequent use of fingers for keyboarding, ability to communicate on the phone with members and staff, occasional bending and lifting from floor height, frequent forward reach, occasional lifting of 15lbs – 25lbs, walking distance of 20 feet inside and outside branch throughout the workweek, walking up and down stairs.

What are you looking for in a Career?!

A fun work family, a professional environment, and a new experience?

We are always looking for bright, ambitious, progressive-minded talent to join our team of professionals. Having related experience in financial or customer service is always a plus, but not required for most positions. At The County, you won’t just find jobs – you’ll find careers among professionals with a passion for helping others. The County Federal Credit Union is a member-owned financial institution with offices in Bangor, Caribou, Fort Fairfield, Houlton, Howland, Mars Hill, Old Town, and Presque Isle.

We’d love to talk with you.