Careers

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the “Best Places to Work in Maine” several times, and if you are a professional looking for a career, not just a job, you are in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401 (k) plan with a contribution of up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing, and more!

The County Federal Credit Union is seeking a positive, ambitious individual to join our team as a full-time MSR New Accounts & Lending in our Old Town branch!

MSRs are responsible for assisting new and existing members in opening all types of new accounts, including but not limited to Shares, Share Drafts, IRA and HSA accounts, Business/Commercial Non-Profit organizations, as well as Municipal, Estate, and Trust accounts. MSRs also educate members on the availability of loans and loan-related products. Applicant must have great written, verbal, and communication skills. This is a great opportunity for a career if you enjoy positively impacting people’s lives and want to contribute to our mission. Apply today!

The County Federal Credit Union is seeking a positive and ambitious individual to join our team. We have full-time Member Relations Specialist/Teller positions available at our Mars Hill and Caribou branches. Teller/Member Services Representatives promote our products and services to all members, process member transactions (deposits, withdrawals, payments, and other cash/check transactions), ensure transactions are processed accurately and efficiently within our balancing procedures, and provide exceptional member service. Must have sales and great communication skills. This position involves continuous standing and/or walking.

We offer a competitive wage and benefits package, including a very generous 401(k) plan! If you want to expand your career with one of the Best Places to Work in Maine, apply today!

The County Federal Credit Union is seeking an energetic and enthusiastic individual as a full-time Indirect Loan Officer in our Old Town branch. This position is primarily responsible for reviewing, underwriting, and processing a high volume of consumer loan applications, especially those submitted through digital channels and indirect lending platforms. Acting as an indirect loan buyer, this position plays a critical role in ensuring timely and accurate loan decisions that align with credit union policies and service standards.

In addition, the role includes supporting and strengthening our dealer relationships through regular communication and in-person visits, acting as a liaison between The County Federal Credit Union and our valued auto dealer partners. This position also supports member engagement through outbound communication and limited product/service recommendations where appropriate.

The ability to operate efficiently in a fast-paced environment, manage multiple priorities, and deliver excellent service through both digital and personal channels is essential. The position requires availability during extended department hours, including evenings and Saturdays. The selected candidate will counsel and explain products, rates, terms, and payment amounts to members; provide the necessary information, analysis, and comparisons to assist applicants with the application process; and make sound financial decisions in the applicant’s best interest.

We offer a competitive wage and benefits package, including a very generous 401(k) plan! Apply today!

The County Federal Credit Union is seeking an energetic individual with a drive to help our members and provide them with great service. If the idea of being the point person and working in an exciting, fast-paced, friendly workplace appeals to you, we want you to join our growing team. We have a Full-Time Member Service Center Representative position available in the Caribou branch.

The ideal candidate will work as part of a team to ensure members and potential members receive fast, courteous service on the telephone. Staff will have the ability to clearly articulate product offerings, set up new accounts, respond to problems, and direct members’ telephone calls to the appropriate resource. They will resolve members’ questions and concerns during the first contact whenever possible. This role requires effective communication over the phone while maintaining in-depth knowledge of all products and services. This candidate should possess a pleasant personality, have the ability to research and resolve problems, and deal effectively with members’ needs. Strong written and verbal communication skills are a must. We offer a competitive wage and benefits package, including a very generous 401(k) plan! If you are looking to expand your career with one of the Best Places to Work in Maine, apply today!

The County Federal Credit Union, a member-owned financial cooperative, has an immediate opening for a full-time Real Estate & Loan Operations Processor I in Caribou. The ideal candidate will be able to become a Notary Public, prioritize, organize, and manage several projects at once, demonstrate excellence in member service skills, and identify, analyze, and solve problems accurately and efficiently. Previous operations, real estate, or financial institution experience is desirable.

This candidate will also be able to:

• Manage Real Estate loan file workflow, including but not limited to: regulatory disclosures; preclosing; perfection of liens, including the filing of mortgage deeds at appropriate Registry of Deeds; post-closing document preparation within legal compliant timeframes; preparing and tracking mortgage deeds for recording, filing of UCCs; ordering and tracking title work, appraisals, flood insurance determinations; title insurance commitments and title policies.
• Order and track real estate appraisals and conduct independent reviews of completed real estate appraisals.
• Request, review, and verify employment, rental, asset, and income verifications.
• Ensure all MLO and property conditions are met accordingly, so mortgage insurance and loan guarantees are effectively maintained.
• Coordinate closings with local attorneys, notarize and witness closing documents as needed.
• Review loan files for compliance with loan policies and procedures, including completion of loan checklists.
• Ensure timely loan closings in accordance with purchase & sales agreements, when possible, and generate accurate fee disclosures to protect the Credit Union and Members alike.
• Support Loan Officers in all clerical areas, including the processing of paid real estate loans, escrow payments to insurance companies, municipalities, or other agencies.
• Utilize technology to manage all loan department real estate loans in process to ensure a timely, compliant, accurate, and efficient member real estate borrowing experience.
• Maintain all physical real estate files and documentation in a safe and compliant manner.

The County Federal Credit Union, a member-owned financial cooperative, has an immediate opening for a full-time E-Loan Officer/Member Service Center Representative in Caribou.

Primarily responsible for working in the Member Service Center and acting as a Loan Officer and Member Service Center Representative. This employee will also be working with their teammates by generating member contacts via telephone solicitation and written correspondence with the purpose of enhancing new and existing member loan and deposit relationships. This position will spend an equal amount of time calling existing and prospective members, cross-selling loan and deposit product relationships, and acting as a loan officer working with both inbound applications through various channels and outbound calls.

Follows developed outbound Member contact program that includes: contacting members, cross-selling products and services, and approving loan requests within delegated loan authority limits from online account applications, direct loan applications, and developing and following up on other leads to maintain and expand relationships with new, existing and prospective members.

Apply today to be a part of our team!

The right candidate must be able to efficiently assist in the management of the daily operations of a branch. Provide leadership in partnership with the Branch Manager and other management team members. Assist in training and supervision, and meet established goals. Develop new business and deepen member relationships while providing superior member service. Promote a positive culture through coaching, guidance, and staff motivation. Interact with members on escalated issues, utilize resources, and provide resolutions within their authorization level. Ensure employees meet goals and educate members on appropriate products and services. Actively train on updates and changes to policies and procedures and ensure compliance. Must have excellent organizational as well as oral and written communication skills. This position entails reviewing and processing applications for various loans, including consumer, mortgage, and home equity. Responsibilities include explaining loan policies, evaluating and approving loans, and ensuring members and prospective members are always serviced promptly and professionally—the ability to operate various computer applications, including Microsoft Office products, including Word, Excel, and Outlook. We offer a competitive wage and benefits package, including a very generous 401(k) plan! Apply today!